Our quality pledge
Getting ahead through quality and innovation
We primarily understand technology leadership as the production of quality products and investment in research and development. We endeavor to continually improve our quality and are constantly developing and refining production processes and systems. Our customers benefit directly from this dynamic ongoing development – also in terms of our services and service portfolio. And we in turn are continuously extending our lead in innovation.
Meeting standards – guaranteeing safety
We guarantee high safety standards for the operators of our systems. Regulated processes in development, construction, manufacturing and service ensure optimal product and process safety. We see compliance with legal requirements as a matter of course.
Customer-focused - flexibility and service
We find solutions to meet individual customer requirements and always aim to achieve optimal implementation. We flexibly customize systems to customer requirements, guarantee key performance parameters and meet agreed deadlines. This is a key cost factor in large and small-scale projects, and offers our customers financial security and decisive competitive advantages. Customer satisfaction is the most important benchmark for us.
Making ourselves available – across the globe
We are constantly extending our international presence. Our staff abroad commission production systems and provide services. This translates as better availability and shorter response times for our customers.
Quality – a management task
Establishing and meeting quality targets is a key management task. Our management has introduced a quality management system which guarantees high quality standards for products, processes and services. Vocational training, clear structures and processes help to ensure that our staff adopts a quality-oriented approach.